Shipping policy

Shipping policy

All orders are processed within 2 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Domestic Shipping Rates and Estimates

We use USPS media mail for domestic shipping.

Shipping charges for your order will be calculated and displayed at checkout.

International Shipping

We offer international shipping to the following countries: United Arab Emirates, Austria, Australia, Belgium, Canada, Switzerland, Czechia, Germany, Denmark, Spain, Finland, France, Hong Kong SAR, Ireland, Israel, Italy, Japan, South Korea, Malaysia, Netherlands, Norway, New Zealand, Poland, Portugal, Sweden, Singapore, United Kingdom

We offer international shipping via DHL Express, USPS First Class Package International, USPS Priority Mail Express International, or USPS Priority Mail International.

Shipping charges for your order will be calculated at checkout.

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Ultra Ferric is not responsible for these charges if they are applied and are your responsibility as the customer.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within X days of receiving your shipping confirmation email, please contact us at info@ultraferric.com with your name and order number, and we will look into it for you.

If you have any further questions, please don't hesitate to contact us at info@ultraferric.com.